By Amy Davis
Houstonians are familiar with the advertisements that claim they qualify for free panels. Amy Davis of KPRC2 was called by an older Houston couple when they realized that the so-called solar panels they paid for were worth tens and thousands of dollar.
Bernard Mosley (82), and Tasa Mosley (75), live on limited funds in their retirement. So when an individual offered to sell them solar panels in December Mosley at first declined.
Mosley responded, “I told Mosley that we had no money for the purchase. He told us that we could get a grant from the government, which wouldn’t have cost anything. “.
Mosley asked his Solar Bros co-worker, who was a female, whether the woman had her own home. Mosley said yes.
The grant from the government will cover it all, she said.
Amy Davis questions: “Did the woman explain to you why government wants to give solar panels for free?”
“She told me it was an experiment.” Mosley explained that “the government was checking on the productivity of solar panels, etc.”
Mosleys claimed that in return, the salesperson had promised to lower their electric bill. On that same day, the couple had signed a few documents. One required their initials and one only.
They were never in touch with the friendly salesperson who helped them after they posted the paperwork and permits on their home.
Tasa said: “She had an excuse always for everything.” “.
Mosley is told via text:
One more customer…
The courtroom is the place to be…
Then she developed COVID…
After this, communication was completely cut off.
Sunrun sent a couple an email stating they were past due on their payment and owed late charges.
Mosley stated, “I called to ask for a copy. “.
The electronic signature of Tasa Moley was printed on the entire 40-page contract they finally got.
The Mosleys have the option to pay in full $38,000, or monthly payments over 25 years. They would pay more than $67,000 when Bernard is 107.
First thought: “Oh, my God. We’re getting these bills. Can they take our house if we fail to pay? They can take our house.””
I appreciate your question.
Solar Bros employs salespeople who are all independent contractors. They sell solar panels to multiple businesses.
Sunrun then came back a few days later and offered to remove all the solar panels, fix the roof of the Mosleys, and cancel their contract. Solar Bros dismissed the salesperson because of fraud, unrelated to Mosleys.
Bernard Mosley stated: “I do hope that other people are aware of this article and will be extra careful in the future when buying anything, including solar systems.”
Sales representative is now selling solar in Houston for another company. The cost of solar panel installation is not covered by government grants at state or federal level.
Sunrun is also being sued for misinforming consumers in several states including Texas, California and others about solar panels’ benefits.
Ask Amy, the Ask Amy show from this past week, has 5 more tips you should know about solar panels.
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